Help

What kind of beauty services can I find on Pampr?

Pampr connects you with independent beauty professionals and single-operator studios across categories including hair, nails, lashes, brows, facials, waxing, and makeup.

How do I know if a studio matches my style?

Every studio's profile has a portfolio of their work, a full service menu, and reviews from real clients. Many studios also link their Instagram and Facebook, so you can see more of their work directly from their Pampr profile.

Are the reviews on Pampr trustworthy?

Yes. Only a client who has completed a booking with that specific studio can leave a review, so the ratings you read are from people who showed up.

Is it free to use Pampr as a client?

Yes. Browsing, discovering, and booking through Pampr is free, and you only pay the price listed by the studio.

Do I need to pay a deposit when booking?

It depends on the studio. Each studio sets its own booking policy: some require an upfront deposit to secure your slot, others let you book and pay on the day. You'll always see the exact requirements before confirming.

How does the deposit actually work?

Your card is authorized when you book but isn't charged yet. It's only captured once the studio confirms your appointment.

Do I need to create an account to browse studios?

No, you can browse profiles, portfolios, and services freely. You'll only need an account when you're ready to book.

Can I save studios to book with again?

Yes, you can favourite studios you like and find your booking history in My Bookings.

How do I let my studio know about allergies or special requests?

Pampr doesn't store medical or allergy information for privacy reasons. Please communicate this directly with your studio before your appointment.

Who is Pampr built for?

Pampr is built for independent beauty professionals, solo artists, and single-operator studios who want an easier way to be found and take bookings online.

How do clients find my business on Pampr?

When someone searches for a service or suburb you cover, your profile shows up in results, putting your business in front of local clients who are ready to book.

Do I have to charge deposits for bookings?

No, it's entirely your choice. You can require an upfront deposit to protect against no-shows, or let clients book freely and pay later. Deposit and payment arrangements are between you and your client; Pampr facilitates the transaction.

How long does it take to get listed?

Setting up your profile is simple: add your services, pricing, availability, and portfolio photos, then submit your application for review.

Is my application reviewed before I go live?

Yes, we review every business application by hand before it can start taking bookings.

How do my clients receive their booking details?

Once a client books, Pampr automatically sends them an email confirmation with the details.

What does it cost to use Pampr?

Get in touch and we'll walk you through current pricing for your business.